What the company is
We connect homeowners and property managers with licensed and insured plumbers, day and night. The business address is 1404 Blue Hills Avenue, Bloomfield, CT 06002. It sits in an industrial zoning district along Route 187, so it works as an office and dispatch base. It is not a shop with a counter, and plumbers come to your door instead of the other way around.
Bloomfield has about 21,500 residents, a large corporate campus on Cottage Grove Road and neighborhoods that range from Colonial houses near Bloomfield Center to apartments along Blue Hills Avenue. Plumbing problems here are as varied as the housing, which is why the first thing we ask on a call is what you can see.
How a call works
You call the line
The number is (860) 397-8103, answered around the clock. Describe the problem, the room and where your shutoff is.
We ask safety questions
Gas smells, standing water near electricity and sewage all change what we tell you to do while you wait.
A plumber is dispatched
We send a licensed and insured plumber when one is available. We do not promise arrival times.
You hear the price first
A clear price comes before work starts. Same-day appointments are offered when the schedule allows.
Where we work
We cover Bloomfield and five towns nearby: West Hartford, Windsor, Hartford, Simsbury and Avon. The service area page has the details. The full list of jobs is on the services page.
Why we dispatch instead of running a shop
Most plumbing emergencies do not wait for business hours. A split supply line or a backed-up sewer lateral is a problem at three in the morning too. A dispatch line lets one phone number reach the plumber who can take the job, rather than a voicemail box.
The tradeoff is that we cannot promise an arrival time, and we say so on every page. What we can promise is a clear price before work starts and a licensed, insured plumber at your door. Same-day appointments are offered when the schedule allows.
How to check any plumber before they start
Five questions worth asking
These apply to us and to any other company you call.
- Which Connecticut plumbing license class does the person at your door hold? The state lists classes such as P-1 and P-2.
- Can you confirm that license on the state eLicense lookup?
- Is the price clear before work starts, and what could change it?
- Does the job need a permit from the town Building Division, and who pulls it?
- What happens to the old part, and will you see the failed one?
In Bloomfield, the Building Division handles plumbing permits as a separate trade permit. The town's own exemption list covers small jobs such as clearing a clog, fixing a leak or reinstalling a toilet. Anything bigger, call the Building Division at 860-769-3516 before work begins.
Inspectors apply the 2022 Connecticut State Building Code, which is built on the 2021 International Plumbing Code (IPC), as the standard for new plumbing work. Inspectors apply the 2022 Connecticut State Building Code, which is built on the 2021 International Plumbing Code (IPC), as the standard for new plumbing work.
What a first call covers
Expect the dispatcher to ask where the problem is, whether water is still running and whether anyone smells gas. Those three answers decide whether you need a shutoff first, a utility call first, or a plumber right away.
If the job is not urgent, say so. Routine work like a dripping faucet, a slow drain or a water heater that is aging gets scheduled when the plumber's day allows, which is usually less rushed and easier to plan around.
What we do not claim
You will not find review scores, customer counts or invented founding stories here. We do not publish licence numbers or insurer names on this page, and we do not name individual plumbers. A plumber should be able to answer licensing questions directly, and Connecticut lets you check a license on the state eLicense lookup.
Our standing promises
These are the commitments we can keep on every call.
- The emergency line is open 24/7.
- Plumbers sent are licensed and insured.
- You get a clear price before work starts.
- Same-day appointments are offered when available.
- We tell you plainly when a problem belongs to the MDC or the gas utility instead.
- We never promise a response time we cannot keep.