Ways to reach us
Phone
(860) 397-8103 is the only way to dispatch a plumber. Call (860) 397-8103 from any phone, day or night.
contact@expressplumberbloomfieldct.com is for non-urgent questions. If water is running or a drain is backing up, call instead.
Address
1404 Blue Hills Avenue, Bloomfield, CT 06002. This is our business address in an industrial district. It is not a showroom, so do not drive there for service.
What to have ready when you call
Have these details handy
A minute of preparation lets the dispatcher help you faster.
- The address where the problem is, with the town and ZIP code.
- What you see, hear or smell, and which room it is in.
- Whether water is still flowing and whether you found the main shutoff.
- Any gas smell, which means leave the building first and call Connecticut Natural Gas at 866-924-5325 or 911.
- The age and fuel type of a water heater or boiler, if it is involved.
- A phone number where the plumber can reach you on the way.
Emergency or routine
| Situation | Urgency | What to do |
|---|---|---|
| Burst pipe or water you cannot stop | Emergency | Close the main shutoff and call now |
| Sewage backing up into a tub or floor drain | Emergency | Stop using water, avoid contact, call now |
| Water heater leaking from the tank | Emergency | Shut the cold supply to the tank and call |
| Slow drain or dripping faucet | Routine | Call and ask for a same-day appointment when available |
| Planning a replacement or installation | Routine | Call to talk through options and a clear price |
What happens after you call
The dispatcher confirms your address, asks about hazards and sends a licensed, insured plumber when one is available. We cannot promise an arrival time, but we will tell you honestly what to expect. You hear a clear price before work starts.
If the problem sits in the street, such as a main sewer or a water main, the MDC handles it. Its Command Center takes calls at (860) 278-7850, press 1. We will point you there when that is the case. You can also browse the services we dispatch before you call.